How to access your email accounts through cPanel control panel

You can read your emails in various ways. Users will usually go to example.co.za/webmail (where ‘example.co.za’ is your actual URL) and login. See our Set Up an Email Address and All About Webmail, POP3, IMAP and SMTP articles for more info.

To access different email accounts through cPanel as the administrator:

  1. Log in to cPanel
  2. Click on the Accounts icon under the Email section (not the Webmail icon!)

  3. Find the email account you wish to access in the list of email accounts
  4. To the right of the email account you want to access, click More, and then click Access Webmail

    A new page asking for your password will appear. Or of you’re logged in with the main cPanel account details, you shouldn’t be asked for a password.

  5. Enter the correct password (if you need to force your way in, you can reset the email password with the Change Password link on the previous page)
  6. Click on the web mail application that you would like to use:
    • Squirrel Mail
    • Horde (This is nice when viewing it on mobile as it is responsive)
    • RoundCube (Recommended for desktop)

You have now accessed your email through cPanel!

Please Note: the Webmail icon in cPanel does NOT take you to the email accounts you created for yourself and your users.  Instead it shows you the default email account for your hosting account where server messages are sometimes sent.  Follow the directions above to use webmail for your email accounts.