Support
Welcome to our support page, we have various options of how you can get in contact with us when you need some help.
Support Tickets
Support tickets are the best way of getting support with your hosting account. You can submit a new ticket and we will reply within 24hours. These tickets also stays in your account history so that you can go back through your support tickets if you come accross the same problem in the future.
You can also contact us via email with your question and we will respond as soon as we can.
Discussion Forums
The discussion forums is a great way to get either help from us or by the public. The great thing about posting your question or problem here is that you can always go back to that solution on the forums when you get stuck with the same thing in the future. It’s also great because others can help you and you can help others.
The forums don’t just offer web hosting support. You can discuss anything you like for example ADSL, Routers, modems, DSTV, TopTv, Cycling, Google AdWords, Online gaming, Console gaming and even web design and computer hardware.
Knowledge Base
Our knowledge base have troubleshooting articles about most common problems. There are also loads of instructions on setting up email in your email client like Microsoft Outlook or viewing your email via webmail. Or how to add domains or parking domains. Everything is categorized to make things easy for our customers.
Support
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