Knowledgebase

1. The most common reason is the size of the attachment. iCreate Hosting does not enforce an attachment limit, but if you're sending a 10mb or larger attachment it may fail because it is too much for your Internet Connection.
2. The server is designed to block some attachment types if they are not zipped up. A few of them being blocked are: .pdf .src .exe. The reason for this is that your mailbox would be flooded every day with viruses if this was not in place. Unfortunately, there is no way to turn this off; your only option is to zip your attachment.

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